Privacy Policy

Privacy Policy

Introduction

Welcome to http://pdr-specialist.autobodyshop-talk.com (hereafter referred to as “PDR Specialist,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users while safeguarding your privacy. This comprehensive Privacy Policy outlines the practices we employ regarding the collection, storage, access, and processing of personal data, ensuring compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online platform, including but not limited to our website, mobile applications, services, and products offered under the PDR Specialist brand. Please note that this policy does not cover third-party platforms, applications, or services accessed through links on our site, as they operate independently with their own privacy policies.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from PDR Specialist, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details required to create and manage user accounts, such as usernames, email addresses, and passwords.
  2. Payment Information: Payment details used for transactions on our platform, including credit/debit card numbers and billing addresses.
  3. Financial Information: Data related to users’ financial status or transactions, such as bank account information.
  4. Purchase Information: Details of products or services purchased from us, including order history and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about the physical locations users visit when using our apps or accessing our websites.
  7. Feedback: Opinions, suggestions, and reviews provided by users regarding our products and services.
  8. Social Media Information: Data obtained from social media platforms when users interact with us through these channels.
  9. Product Information: Details about the products our users are interested in or have purchased, including preferences and usage patterns.

We collect this data through various means: user input forms, online interactions, automated tracking technologies (like cookies), and third-party data providers who assist us in maintaining and improving our services.

Cookies

To enhance user experience and gather analytics, we employ cookies, which are small text files stored on your browser. Our cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our platform and providing basic features.
  2. Preference: Allow us to remember users’ preferences and settings.
  3. Analytics: Help us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where they can manage or opt out of specific cookie types.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we ensure the secure deletion or anonymization of the data.

Security Measures

PDR Specialist has implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and partnerships with secure third-party processors who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any personal data associated with that account.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or submit a request, please contact our privacy team at the details provided below. We will respond to all requests in a timely manner and as required by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with an updated policy version. We encourage users to review the policy periodically to stay informed about their rights and protections.

Contact Information

For any inquiries related to this Privacy Policy, data-related requests, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Address: [PDR Specialist Privacy Team Address]

We value your trust in our handling of personal data, and we are committed to maintaining a transparent and secure online environment.